The primary concern of the company named Aikaterini N. Nikolaou is the provision of the terms governing the rights and obligations of www.artekapani.gr to all of you who will visit its websites and the purpose of which is to inform you of your rights and obligations for your best services.
The company's main goal is to serve its customers, on a daily basis it makes every possible effort so that its customers are happy.
The company aims at immediate customer service and satisfaction, with the continuous responsibility it demonstrates throughout the course of its business development, and the cultivation of trust
The user of the website acknowledges that he has read these terms, agrees with them and undertakes to comply with them. It is our obligation that the customer is insured and always informed. That is why he must be familiar with the following:
The company named Aikaterini N. Nikolaou puts the security of your personal data as a first priority. For this reason, we manage your personal data with care, prudence and in accordance with National and European Legislation as defined by Law 2472/1997 and Regulation (EU) no. 679/2016 (GDPR). By visiting www.artekapani.gr you accept the practices described in this privacy notice. Users hereby give their express consent to the collection and processing of their personal data, and may revoke or modify it at any time.
We reserve the right to change the terms of personal data protection, in accordance with the current regulatory framework. Please check these terms periodically for any changes, as your continued participation in our services implies your acceptance of all possible modifications.
The collection and management of users' personal data by the company named Aikaterini N. Nikolaou, are subject to the following conditions as well as to national, community and international law, regarding the protection of individuals from the processing of personal data as applicable from time to time .
What information is considered personal data?
Personal data is information that can be used to identify or contact an individual.
In order to offer you better services and to facilitate your shopping with product suggestions that suit you, we collect personal data after your express consent and after you have previously been fully informed of your rights, as provided for in the provisions of articles 11, 12 and 13 of Law 2472/1997 and corresponding provisions of Regulation 679/2016 GDPR.
Purpose of collecting personal information
The online website of the company named Aikaterini N. Nikolaou collects, maintains and processes personal data only when the users themselves voluntarily provide it, for the following purposes:
- for our communication with users or the provision of our services
- collecting information from users regarding the experience of using the website, in order to continuously improve it
- for communication, dispute resolution, or account issues.
To serve the above purposes, we may contact you by email, telephone or SMS messages.
Where is your personal information collected from?
Providing all personal information is voluntary, but also necessary to use our services, such as the bidding information required to complete a transaction.
We collect personal information upon your voluntary choice, either directly from you or from any device (including mobile devices) when:
- you use our services
- you register as a user of the online store
- submit an order via the website submission form, by phone or by email
- provide us with information about you in the website contact forms
- update or add information to your account;
- submit a product or service review
Personal information we collect
What kind of personal information do you give us when you use our services or create an account on our website?
The personal information collected by the company named Aikaterini N. Nikolaou depends on the service you use on our website and may be:
- personal information such as name, addresses, phone numbers or email addresses when you sign up for an account, place an order or ask a question on any of our website contact forms
- tax information (company name, professional activity, VAT number, ΔΟΥ, bank account number)
- IP address
Also, when completing any order form on our website, you will be asked for your full name, address, zip code, email address, telephone number. In addition, you may be asked for more specific information, such as shipping and delivery information for an order, billing information or details about an offer you have requested. www.artekapani.gr makes use of the information you give us during the electronic submission of the form, in order to contact you for confirmation and identification of the customer in any necessary case.
Personal information we collect using Cookies
What rights does the user have to his personal data?
We respect your right to access, correct, request erasure or request restriction of use of your personal information, as required by the applicable law 2472/1997 and regulation 679/2016 GDPR. We have also taken steps to ensure that the personal information we collect is accurate and up-to-date.
You have the right to know what personal information we hold about you and to request the portability of your data. We will provide you with a copy of your personal information in a structured, commonly used and readable format upon your request.
If your personal information is incorrect or incomplete, you have the right to modify it yourself, as long as you are a registered user, or to request that it be modified.
You can request that we delete or restrict how we use your personal information, but this right is determined by applicable law and may affect your access to certain services. You have the right to request restriction of the processing of your personal data as well as to object to their processing. Upon your request, we will close your account and remove your personal information as soon as possible in accordance with applicable national laws. The completion period for each request is 30 days and there may be an extension of this, following your relevant information.
Processing of personal data on the website of the company named Aikaterini N. Nikolaou
You can process your personal data in 4 different ways:
- You can delete your personal data at any time.
- You can edit your personal data at any time.
- You can request the portability of your personal data at any time.
- You can request restriction of the processing of your personal data at any time.
How long do we keep your personal information?
We maintain your personal information in accordance with the needs and technological equipment of the company that ensure its proper and good operation. Upon request and upon your request, we will securely delete your personal data from our database in accordance with our data retention and deletion policies.
How do we protect your personal information?
We protect your personal information by using security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration of your personal information.
We protect the security of your information during your transactions by using Secure Sockets Layer (SSL) software, which encrypts the information you enter. For more information on staying safe when shopping online visit our transaction security section.
Is my information shared with third parties?
Your personal data may be disclosed to partners or authorities. Partners such as partner accounting, external staff, etc. and public services and authorities, supervisory, administrative, tax, judicial, prosecutorial and investigative authorities upon their legal request, in accordance with National and European Legislation.
The company named Aikaterini N. Nikolaou expressly states that it will not sell or transfer or otherwise disclose the personal information of users to third parties not affiliated with the company without the consent of the users, for reasons they do not agree with with the purposes of the company or not mentioned above.
Who is responsible for the collection and processing of your personal data?
Για τυχόν άσκηση των δικαιωμάτων σας μπορείτε να απευθύνεστε στον υπεύθυνο επεξεργασίας, συλλογής και προστασίας των άνωθεν δεδομένων για την επιχείρηση με επωνυμία Αικατερίνη Ν. Νικολάου.
Right of termination
According to Law 2472/1997 and Regulation no. 679/2016, you have the right, if you believe that your rights regarding the protection of your personal data have been violated, to submit a relevant complaint to the Personal Data Protection Authority or any other competent supervisory authority.